Scope Of Works

Whenever you draw up a contract with your customer or vendor, regardless of the industry you work in, the Scope of Work (or Statement of Work) agreement helps you clearly define what you can expect out of the contract. The Scope of Work (SOW) is a formal document that describes the work activities, deliverables, timelines and milestones, pricing, quality requirements and governance terms and conditions etc. In the energy industry, you would be necessarily dealing with the external world for project contracts, vendor selection, sales and support, customer service and many other activities. The SOW gives both the vendor and the customer, a clear picture on the complete project requirements so that both parties are on the same page.


Zagroz can evaluate, inspect, maintain, design, analyze and improve various types of equipment, including electronic and mechanical equipment. Zagroz specific responsibilities may depend on the type of equipment we work on. However, general duties can include testing and overseeing the production of equipment, as well as performing extensive and complex repairs on existing equipment.

Some of the possibilities of Zagroz are:

  • Provide technical assistance in installation and maintenance of company equipment.
  • Visit customer site to install and test equipment for proper functioning.
  • Perform equipment upgrades as per customer requirements.
  • Analyze equipment malfunctions and failures and accordingly develop corrective actions.
  • Develop improvements to enhance equipment reliability and scalability.
  • Develop preventive maintenance procedures to reduce equipment failures.
  • Monitor equipment performance and suggest improvements.


  • Work with management to develop equipment specifications for next generation products.
  • Work with specialists to design and develop new equipment.
  • Maintain documentations for equipment installation, maintenance and troubleshooting procedures for reference purposes.
  • – Provide 24×7 support for troubleshooting equipment.
  • Test and approve new equipment before handing off to production.
  • Develop cost-reduction initiatives while still maintaining quality and productivity.
  • Provide job assistance and conduct job trainings for employees as needed.
  • Act as primary contact for equipment performance related questions and concerns.